Delivery Information

At HomeDecors, we strive to provide a seamless shopping experience from the moment you place your order to the delivery of your products. We offer various delivery options to meet your needs and ensure that your items arrive safely and on time.

 

Delivery Process

Order Confirmation: Once your order is placed, you will receive an order confirmation email with your order details.

Processing Time: Orders are typically processed within 48 hours. During peak times or sales events, processing may take slightly longer.

Shipping Confirmation: When your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your package on our website or the carrier’s website.

Delivery: Your items will be delivered to the address provided during checkout. Please ensure that someone is available to receive the delivery or provide instructions for a safe place to leave the package.

Delivery Areas

We currently deliver to addresses within the UK mainland. Unfortunately, we do not offer international shipping at this time. If you are located in a remote area, delivery times may vary. We are working on expanding our delivery options in the future.

Tracking Your Order

To track your order, click on the tracking link provided in your shipping confirmation email. You can also enter your tracking number on the carrier’s website for the latest updates on your delivery status.

Delivery Issues

Missed Delivery: If you are not available at the time of delivery, the carrier will leave a card with instructions on how to reschedule or collect your package.

Damaged or Missing Items: If your items arrive damaged or if any items are missing, please contact our customer service team within 48 hours of delivery. We will work to resolve the issue as quickly as possible.

Delayed Delivery: While we strive to ensure timely delivery, occasionally, delays may occur due to unforeseen circumstances. If your delivery is delayed, we will notify you and provide updates on the status of your order.

Contact Us

If you have any questions or concerns about your delivery, please contact our customer service team:

 

Thank you for choosing HomeDecors. We are committed to providing you with the best possible delivery service and ensuring your complete satisfaction with every purchase.